STORE POLICY

購物須知與保養建議

關於色彩
由於每部螢幕顯示效果不同，產品顏色請以實物為準。若對色澤有特別要求或疑問，歡迎隨時聯絡我們獲取更多實拍相片，我們樂意為你提供協助。

關於尺碼
為確保首飾佩戴舒適，請量度尺寸進行選購。若在測量上有任何疑問，非常歡迎在訂購前與我們聯絡，我們會為你提供專業建議。

珠寶保養
我們建議妥善存放及愛護你的首飾，避免接觸化學品（如香水或清潔劑），亦建議在運動或沐浴時取下，以保持珠寶的最佳光澤與壽命。

退換貨政策
為保障每位客人的權益與衛生，除品質問題外，個人配戴類商品一經拆封使用，恕無法提供退換服務，敬請體諒。如有任何品質方面的疑慮，請於收到商品後與我們聯絡，我們會盡力為你處理。

 

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EMMANUEL DIAMONDS 感謝每一位買家嘅信任同支持，我哋嘅宗旨係以心待客，希望每一件首飾在交到你手中後，都能伴隨你度過開心的時光。

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Order Guidelines & Jewelry Care

 

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Color Disclaimer

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Due to differences in screen displays, the color of our products may vary slightly. Please consider the actual product as the standard. If you have specific requirements or questions regarding the color, please feel free to contact us for more real-life photos. We are happy to assist you.

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Sizing Advice

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To ensure the perfect fit and comfort, please measure your size carefully before purchasing. If you have any questions regarding measurements, you are most welcome to contact us before placing your order for professional advice.

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Jewelry Care

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We recommend storing and caring for your jewelry properly. Please avoid contact with chemicals (such as perfume or cleaning agents) and remove your jewelry during exercise or bathing to maintain its luster and longevity.

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Return & Exchange Policy

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To ensure the hygiene and rights of every customer, please note that personal accessories cannot be returned or exchanged once unsealed or worn, unless there is a quality issue. If you have any concerns regarding the quality of your item upon arrival, please contact us immediately, and we will do our best to resolve the issue for you.

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EMMANUEL DIAMONDS sincerely appreciates your trust and support. Our philosophy is to serve our customers with all our hearts, and we hope that every piece of jewelry brings you joy and accompanies you through many happy moments.

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