SHIPPING & RETURNS

我們非常重視每一位客人的購物體驗，所有商品寄出前均經過嚴格品質檢查。當你的訂單寄出後，我們會透過電郵發送通知，讓客人隨時掌握物流進度。

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關於退換政策

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為保障每位客人的衛生權益，除產品本身品質問題外，個人配戴類商品一經拆封或使用，恕無法提供退換服務，敬請諒解。如收到商品時發現任何品質疑慮，請於收到後立即聯絡我們，我們會盡力為你提供售後支援。

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維修與保養

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我們致力於為你提供完善的售後體驗。如珠寶需要維修服務，

歡迎隨時聯絡我們獲取報價與專業建議。

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物流資訊

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我們選用順豐速運配送，確保商品安全送達。具體送達時間將視乎物流公司之安排；一般情況下，交易完成後約 7 至 10 個工作天內送達。若遇訂單缺貨，我們將於一星期內主動聯絡並安排退款事宜。

 

 

 

 

We are dedicated to providing you with the best shopping experience. Every piece is carefully inspected before shipment. You will receive an email notification with tracking details as soon as your order is on its way.

 

Returns & Exchanges

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For hygiene reasons, and to protect the rights of every customer, we are unable to accept returns or exchanges for personal accessories once they have been unsealed or worn, unless there is a quality issue. If you have any concerns regarding the quality of your item upon arrival, please contact us immediately, and we will do our best to assist you.

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Repairs & Maintenance

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We are committed to providing you with a seamless after-sales experience. If your jewelry requires repair, please feel free to contact us for a quote and professional advice.

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Shipping Information

 

We ship via SF Express to ensure our customer jewelry arrives safely. Delivery times depend on the courier's schedule; generally, you can expect your order to arrive within 7 to 10 working days after the transaction is completed. In the unlikely event of an item being out of stock, we will contact you within one week to arrange a refund.

event of an item being out of stock, we will contact you within one week to arrange a refund.