STORE POLICY

Order Guidelines & Jewelry Care

 

​

Color Disclaimer

​

Due to differences in screen displays, the color of our products may vary slightly. Please consider the actual product as the standard. If you have specific requirements or questions regarding the color, please feel free to contact us for more real-life photos. We are happy to assist you.

​

Sizing Advice

​

To ensure the perfect fit and comfort, please measure your size carefully before purchasing. If you have any questions regarding measurements, you are most welcome to contact us before placing your order for professional advice.

​

Jewelry Care

​

We recommend storing and caring for your jewelry properly. Please avoid contact with chemicals (such as perfume or cleaning agents) and remove your jewelry during exercise or bathing to maintain its luster and longevity.

​

Return & Exchange Policy

​

To ensure the hygiene and rights of every customer, please note that personal accessories cannot be returned or exchanged once unsealed or worn, unless there is a quality issue. If you have any concerns regarding the quality of your item upon arrival, please contact us immediately, and we will do our best to resolve the issue for you.

​

​

​

EMMANUEL DIAMONDS sincerely appreciates your trust and support. Our philosophy is to serve our customers with all our hearts, and we hope that every piece of jewelry brings you joy and accompanies you through many happy moments.