SHIPPING & RETURNS

We are dedicated to providing you with the best shopping experience. Every piece is carefully inspected before shipment. You will receive an email notification with tracking details as soon as your order is on its way.

 

Returns & Exchanges

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For hygiene reasons, and to protect the rights of every customer, we are unable to accept returns or exchanges for personal accessories once they have been unsealed or worn, unless there is a quality issue. If you have any concerns regarding the quality of your item upon arrival, please contact us immediately, and we will do our best to assist you.

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Repairs & Maintenance

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We are committed to providing you with excellent after-sales support. Should your jewelry require repair or maintenance, please feel free to contact us for professional advice and a quotation.

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Shipping Information

 

We ship via SF Express to ensure our customer jewelry arrives safely. Delivery times depend on the courier's schedule; generally, you can expect your order to arrive within 7 to 10 working days after the transaction is completed. In the unlikely event of an item being out of stock, we will contact you within one week to arrange a refund.

event of an item being out of stock, we will contact you within one week to arrange a refund.